Know when every customer will buy again.
Your order history already knows which products get repurchased, on what rhythm, by whom. Synckony reads those signals from your store — on Neto, Shopify, or GoDaddy Online Store — and turns them into perfectly timed campaign triggers in the email platform you already use.
Amelia Nguyen
reorder dueSingle Origin Ethiopia 500g · ~34-day cadence · confidence 0.86
most engaged time: 11:32am
Daniel Okafor
win-back2.1× past his buying rhythm · schedule the nudge
most engaged time: 7:05pm
Priya Raman
cross-sell62% of beans buyers add a grinder within 21 days
most engaged time: 9:14am
Predictive automations
Turn your data into high converting predictions.
Synckony finds statistically significant patterns in your store's data to know which products get bought when, by which type of customer, and when each of those customers is the most likely to engage with an email offering that product.
Reorder reminders
Trigger timely reminders when a shopper is likely to need a product again, instead of guessing the follow-up window.
Cross-sell journeys
Promote the next best product based on how customers actually buy from your catalogue, not broad category assumptions.
Churn-risk win-back
See when a customer drifts outside their normal buying rhythm and send a win-back campaign before they go cold.
Review request timing
Ask for reviews when an order is old enough to have been used, but fresh enough for the customer to respond.
Voucher expiry reminders
Bring shoppers back before unused voucher value expires, with timing and product suggestions already lined up.
Post-return recovery
Follow a return with a service-led recovery campaign that rebuilds confidence instead of letting the customer drift.
Gift buyer reminders
Use gift-purchase history to trigger anniversary-style follow-ups when the same buying window comes around again.
Price-drop alerts
Tell shoppers who viewed, carted, or bought a product when its price drops — suppressed if they only just purchased it.
…plus first-order nudges for new signups, early-adopter alerts when new products land, and subscribe-and-save prompts for rhythm buyers — eleven prediction types in all.
Sent to the best email apps
Built for your email & SMS platform.
Synckony connects & boosts your store's data in the email marketing platforms you already use — and gives you an easy way to switch between them.
Klaviyo
Live customer, order, and product sync, two-way profile updates, and prediction-driven flows — a stronger alternative to a Klaviyo-only connector.
SmartrMail
Faster syncs, wishlist events, subscriber imports, richer custom fields, and Intelligence-powered custom-trigger automations.
Omnisend
Cross-channel email and SMS automation running on current store, customer, and order data — with predictive events delivered as triggers.
Nitrosend
AI-first email flows that start from custom events — the natural home for Synckony's predictive triggers.
The engine underneath
Predictions are only as good as the data feeding them.
So Synckony gathers more of it than a store or an email platform ever sees on its own — every signal below, complete from day one and kept live from then on.
Your whole order history, then every sale as it happens
Orders, customers and products from your Shopify, Neto or GoDaddy Online Store — the full back catalogue on day one, then kept live in real time, so the engine learns each product's real rhythm instead of guessing from a sample.
Subscriber engagement from your email platform
Opens, clicks and subscriber activity read back from Klaviyo, SmartrMail, Omnisend and Nitrosend — that is how Synckony knows the hour each individual shopper actually reads their email, and sends then.
What shoppers do on your website
Synckony's own on-site tracking follows page views, clicks, searches and product interactions, so intent that never reached the checkout still counts toward a prediction.
The Neto data nothing else can reach
Wishlists, subscriber lists, reviews and promotions — four data sets Neto keeps out of its API, unlocked for your predictions and your segments.
Pricing
One plan. Everything included.
$9 a month, plus 1¢ per order, 1¢ per customer profile, and 1¢ per product synced. App commissions and referrals can bring your bill down to $0.
Need hands, not just software?
Synckony also runs the migrations themselves — store platform moves like Neto → Shopify, and email app moves like SmartrMail → Klaviyo or Klaviyo → Nitrosend, with your lists, templates and automations rebuilt on the other side — plus fully managed email marketing campaigns in your platform of choice.
Explore the services →See what your order history already knows.
Book a call — we'll look at your store together and show you the first predictions Synckony would fire.